Free Shipping Policy
Free Shipping on orders over $99 within British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec
Free Shipping on orders over $150 within New Brunswick, Newfoudland and Labrador, Nova Scotia, PEI, Nunavut, Northwest Territories, and the Yukon
Please read as free shipping is not available to everyone or every order...
*For any orders that don't qualify for free shipping, we do offer very affordable flat rate shipping fees. Any regular sized items (shoes, clothing, outerwear etc.) are shipped for a flat rate of $20 and any oversized items (Luggage etc.) are shipped for a flat rate of $50. All orders shipped to the United States follow this same flat rate shipping table based on the size of the parcel. There are certain items that can not be shipped to the United States. If you have ordered one of these items we will notify you via e-mail and cancel your order.
We understand the importance of shipping your orders as quickly as possibly, and we strive to have your order dispatched the same day your order is placed. Our shop is located in British Columbia and we operate on Pacific Standard Time. Any orders received before 2:30PM Monday through Friday we will try to ship the same day. Any orders placed after the 2:30PM cutoff on Friday, or throughout the weekend will be shipped Monday morning. If there is a statutory holiday then your order will be shipped on the first business day after the holiday.
We typically ship all of our orders over $99 that qualify for free shipping through Canada Post using their Regular Expedited Ground service. Generally shipping will take anywhere between 2-8 days. If your address is very rural and out of the way, it may take more time. Obviously, the closer you are located to us, the quicker the parcel will arrive.
Please keep in mind that all of the carriers are extremely busy during the holiday season and, as such, your parcel may be delayed. Please place your order as early as possible in order to avoid disappointment. Please also keep in mind that once we ship your order, it is literally out of our hands and as much as we wish we could, there is nothing we can do to speed up delivery.
In Store Pickup
If you're located in the Okanagan, or just visiting this beautiful part of the country, then you're in luck...you can just pick up your item in-store or curbside! If you have selected an item for in-store or cubside pick-up, it will be ready for pick-up same day or the next business day if you ordered after business hours; you will get a notification when your item is ready.